FAQ
OUR SMILE BEVERAGE WERKS COFFEE

  • Where does your coffee come from? Is this certified and really organic?

    Our coffee comes from what we consider to be the best plantations in the world in Peru, Honduras, Guatemala, Ethiopia, Sumatra, India, Colombia, Nicaragua and Brazil.

    We select exclusively certified organic coffee of the finest quality.

  • Does your coffee contain flavour enhancers?

    No, our coffee does not contain any flavour enhancers.

  • Is your coffee free of harmful substances?

    Yes, it is free from any additives or harmful substances. Our product does not contain PFAS.

  • Who roasts your coffee?

    We have many diffrent roasters we work with.

  • Which coffee blends do you offer?

    At the moment we offer you three different varieties; email us: talk2us@sbwerks.com

    Smile Coffee Werks:

    We are constantly working to provide only the best coffee from around the world.

OUR SMILE BEVERAGE WERKS CAPSULES

  • Why do you offer organic capsules at all?

    This question is simply to be answered!

    We want to help reduce waste. We feel that it is important to do so.

  • Why should I buy your capsules?

    To be part of the solution to move to more sustanable enviroment.

    To use your Nespresso machine and finally enjoy capsule coffee with a clear conscience;

    And to support a company that is set on a future with less waste, that is developing a real alternative to the conventional coffee capsules.

  • Who makes your capsules?

    Our capsules are manufactured by the German company. They produce our capsules exclusively with energies from wind, sun, hydropower and biogas.

  • Are your capsules certified?

    Yes, they are.

    The bio capsule material is biodegradable according to DIN EN ISO 14855.

    The sealing ring is compostable according to supplier's declaration and certified according to DIN EN 13432:2000-12.

    We are BPI certified and OK COMPOST according to TÜV Austria / Vincotte since December 2017.

  • What material are your capsules made of?

    The capsule consists of a renewable materials, which consists of at least 90% plantbased renewable raw materials. This includes the the filter paper, and lid.

    The technical additives are also biodegradable and environmentally friendly.

  • What is so special about the paper lid?

    The lid is also compostable allowing for you to dispose of the entire cup in one swoop.

  • How can I dispose of your capsules properly?

    You can simply dispose of your used capsule in your comercial compost facility, organic waste bin or into your kitchen trash.

  • Are the capsules really commercially compostable?

    Honestly? Yes, they are. ;-)

  • How long can your capsules last?

    Our capsules are oxygen-tight, and have a shelflife up to 14 months.

  • How many capsules are in your boxes?

    This varies from variety to variety.

  • Do I need a special coffee machine for your capsules?

    Our capsules are compatible with the Nespresso®* and kuerig 2.0 system. This means that you can continue to use your Nespresso™* and or K-Cup™* coffee machines.

  • What is the best way to get more information?

    Email us: Talk2us@sbwerks.com

Ask the following of the competition:

  • DOES THE POD COME WITH EXCESS, UN-NEEDED BAG PACKAGING ALONG WITH ITS BOX?

    Isn’t the number 1 rule of sustainability ‘Reduce”? Smile Coffee Werks thinks so and has reduced the need for a carbon generating bag, while still providing the longest shelf life, and maintaining our best in class compostability.

    *Please be careful when ordering any pods on-line. Most sites trick you and do not show the excess carbon bag packaging with their pods.

  • DOES THE POD HAVE ANY PLASTIC?

    Smile Coffee is plastic free and made from sustainable plant-based material

  • CAN THE POD CLAIM TO BE BPA OR PFAS FREE?

    Smile Coffee Werks can

  • IS THE POD CARBON NEUTRAL?

    Smile Coffee pods are carbon neutral

  • IS THE POD CERTIFIED BY A THIRD EXPERT PARTY AS COMPOSTABLE?

    All Smile Coffee Werks pods are certified commercially compostable by BPI (Biodegradable Products Institute), the North American leading authority on compostability

  • IS THE POD COMPANY A PUBLIC BENEFIT CORPORATION WITH ITS COMPANY MISSION DEDICATED TO SUSTAINABILITY?

    Smile Coffee Werks is the branded side of Smile Beverage Werks P.B.C., a Public Benefit Corporation dedicated to sustainability.

If you answered ‘NO” to any of the above questions, please come join us and try our pods. Our exceptional coffees and real environmental claims will make you Smile!